August 2016 - PRESENT

Kohl’s, Muncie, IN - Misses, Juniors, and Men’s Associate

• Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

• Organized racks and shelves to maintain the visual appeal of the store.

• Trained and served as a peer coach for new sales associates.

 

May 2016 - August 2016

AH Collection, Carmel, IN - Intern

• Maintained records related to sales and inventory.

• Created stylized window displays.

• Organized store merchandise racks by size, color and style.

• Recommended selling price for merchandise.

 

March 2016 - July 2016

The UPS Store, Muncie, IN - Sales Associate

• Asked open-ended questions to assess customer needs.

• Built boxes and pack parts in accordance to UPS Standards.

• Maximized sales by shipping on time and accurately.

 

May 2014 -December 2015

Stein Mart, Fort Wayne, IN - Sales Associate

• Determined customer needs by asking relevant questions and listening actively to the responses.

• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

• Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

 

September 2013 -December 2013

Ross Community Center, Muncie, IN - Volunteer

• Tutored children age six- fourteen

• Subject matter included Science, Math, English, Social Studies, and Reading.